Video, web and audio conferencing offer new, time- and cost- effective means of conducting meetings. However, the technologies can hamper easy communication. This course explores how to make these conferencing methods an effective way of communicating ideas, strategies and action. Through role play, games, discussion and presentations by course leaders, participants will look at issues such as:

• Goal-setting
• The pros and cons of video conferencing
• Communication skills
• Meetings management
• Video, web and audio conferencing

There will be hands-on opportunities to try the conferencing technologies.